Frequently Asked Questions

Are your K-Beauty products authentic?
Yes. All products sold at myLoravita are authentic and sourced from trusted suppliers. We carefully select Korean skincare products from established K-Beauty brands.

Are your skincare products suitable for sensitive skin?
Many of our K-Beauty products are suitable for sensitive skin. However, formulations vary by product. We recommend reviewing the ingredient list and performing a patch test before use, especially if you have sensitive skin.

Do you ship internationally?
Yes. myLoravita ships to selected international destinations, including the United States, Canada, the United Kingdom, Australia, and selected European countries. Shipping times vary depending on the destination.

How long does delivery take?
Delivery times depend on the destination and product. Estimated shipping times are displayed during checkout and may vary due to carrier or customs delays.

What is your return policy?
You may request a return within 14 days of receiving your order, subject to our return policy. For hygiene and safety reasons, opened or used skincare products may not be eligible for return.

How can I contact myLoravita?
You can contact us through our Contact page if you have questions about products, orders, shipping, or returns.